Terms & Conditions

Welcome to River Rafting in Rishikesh, a specially designed adventure tourism website that provides professionally operated river rafting and outdoor adventure activities in and around Rishikesh, Uttarakhand. River Rafting in Rishikesh is a subsidiary of Himalayan Moments, and operates in alignment with the operational standards, safety protocols, and service values established by Himalayan Moments.

These Terms and Conditions (Terms, Terms of Use, or Agreement) are applicable to your access to, interaction with and use of our web site, booking systems, communication tools and adventure services (referred to as the Platform). In the process of accessing or utilizing the Platform, you consent to abide by and be legally bound by these Terms.

In the event that you disagree with any of these Terms, then do not use our Platform or the services.

Acceptance of Terms

Every time you access, browse, book or otherwise engage in any activity provided by River Rafting in Rishikesh, you accept to have read, understood and agree to these Terms without restriction or reservation.

These Terms govern all users, such as visitors, customers, participants, and any person or individual who uses our Platform or services. Any further usage of the Platform after its update or changes to such Terms will amount to acceptance of amendments.

About the Company

River Rafting in Rishikesh is a vertical adventure business and the subsidiary of Himalayan Moments, which is a responsible tourism brand, experiential travel brand, and adventure activity brand in the Himalayan region. Experience and expertise of the Himalayan Moments dictate all the rafting activities, safety measures, and standards of customer services.

Eligibility and Participation Requirements

There are eligibility requirements that stipulate that to be involved in river rafting and other adventure activities, they must be capable of meeting the eligibility requirements based on safety regulations, river conditions, as well as operational guidelines.

It is because you make a booking or participate that you confirm that:

You meet the minimum age and fitness requirements communicated at the time of booking
You do not have any medical condition that may be aggravated by adventure activities
You understand the physical nature of river rafting
You are participating voluntarily and at your own risk

River Rafting in Rishikesh reserves the right to refuse participation to any individual if safety concerns arise, even if a booking has already been confirmed.

Booking Process and User Responsibility

Bookings can be made through our website, authorized representatives, or approved partner platforms. You are responsible for ensuring that all information provided during booking is accurate, complete, and truthful.

You agree that:

Any incorrect or misleading information may result in cancellation
You are responsible for arriving on time at the designated reporting point
You must carry valid identification if requested

River Rafting in Rishikesh shall not be held responsible for issues arising due to incorrect information provided by the user.

Nature of Adventure Activities and Risk Acknowledgment

River rafting is an adventure sport involving inherent risks, including but not limited to strong currents, changing weather, uneven terrain, and physical exertion.

By participating, you expressly acknowledge and agree that:

You understand the inherent risks associated with river rafting
You voluntarily assume all risks related to participation
You release River Rafting in Rishikesh from liability to the extent permitted by law

Participation is entirely at your own discretion and responsibility.

Safety Guidelines and Conduct

All participants are required to strictly follow safety instructions provided by guides and staff.

Participants must:

Wear safety equipment such as life jackets and helmets at all times
Follow instructions given before and during the activity
Maintain disciplined and respectful behavior
Avoid reckless actions that may endanger themselves or others

River Rafting in Rishikesh reserves the right to discontinue a participant’s activity without liability if safety protocols are violated.

Pricing and Payment Terms

All prices displayed on the Platform are subject to change without prior notice. The price applicable to your booking will be the price confirmed at the time of payment.

Payment-related terms include:

Full or partial payment may be required to confirm bookings
Payments may be processed through third-party payment gateways
River Rafting in Rishikesh is not responsible for payment gateway errors or delays

Prices may exclude certain local charges unless explicitly mentioned at the time of booking.

Cancellation, Rescheduling, and Refund Policy

Cancellations, rescheduling, and refunds are governed by internal policies based on operational feasibility, seasonality, safety considerations, and timing of the request..

Please note:

Cancellation or rescheduling requests must be submitted through official channels
Refund eligibility varies depending on circumstances
Late arrival, no-show, or non-compliance may result in forfeiture of the booking
Weather conditions, river safety advisories, or government restrictions may require changes to scheduled activities

No assurance is provided regarding fixed refund values, and all decisions are final.

Weather Conditions and Force Majeure

River rafting activities are highly dependent on weather conditions, river flow levels, and environmental safety.

River Rafting in Rishikesh reserves the right to modify, postpone, reschedule, or cancel activities due to events beyond reasonable control, including but not limited to:

Adverse weather conditions
Natural disasters
Government or local authority restrictions
River safety advisories

In such cases, alternate arrangements may be offered subject to availability and feasibility.

Third-Party Links and Services

The Platform may contain links to third-party websites or services for informational or convenience purposes.

River Rafting in Rishikesh:

Does not control third-party content or practices
Does not endorse third-party services unless expressly stated
Is not responsible for any loss or damage arising from third-party interactions

Users access such websites at their own risk.

Intellectual Property Rights

All content available on the Platform, including text, images, logos, graphics, videos, and branding elements, is the intellectual property of River Rafting in Rishikesh and/or its parent brand Himalayan Moments, unless otherwise stated.

Unauthorized copying, reproduction, or use of content is strictly prohibited.

Limitation of Liability

To the maximum extent permitted by law:

River Rafting in Rishikesh shall not be liable for personal injury, loss, or damage arising from participation
Liability is limited strictly to services directly provided
No responsibility is accepted for indirect or consequential losses

Participation is undertaken at the participant’s own risk.

Indemnification

You agree to indemnify and hold harmless River Rafting in Rishikesh, a subsidiary of Himalayan Moments, its employees, guides, affiliates, and partners from any claims, losses, damages, or expenses arising from:

Your participation in activities
Violation of these Terms
Negligent or reckless conduct

Modifications to Terms

River Rafting in Rishikesh reserves the right to modify or update these Terms at any time without prior notice. Changes will be effective immediately upon publication.

It is your responsibility to review these Terms periodically. Continued use of the Platform constitutes acceptance of the revised Terms.

Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Uttarakhand.

Contact Information

For any queries, concerns, or clarifications regarding these Terms & Conditions, please contact:

River Rafting in Rishikesh

A subsidiary of Himalayan Moments

Email: info@riverraftinginrishikesh.com